At Delux IPTV, we stand behind the quality of our service and want our customers to be fully satisfied with their purchase. We offer a trial period for customers to try our service before making a purchase.
If, for any reason, you are not satisfied with our service within 7 days of your initial purchase, we will gladly provide a full refund. However, please note that we cannot provide refunds for purchases made after the trial period has ended.
To request a refund, please email us at [email protected] with your account details and the reason for the refund request. Our customer support team will review your request and process the refund within 1-3 business days.
Please note that we reserve the right to refuse a refund if we suspect fraudulent or abusive activity. Additionally, any refunds issued will be processed using the same payment method used for the original purchase.
If you have any questions or concerns regarding our refund policy, please contact us at [email protected]. We are committed to providing exceptional customer service and will do our best to resolve any issues or concerns.